Bounce House and Party Rentals!

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CONTACTLESS DELIVERY

All units are cleaned and sanitized before & after each rental in compliance with CDC guidelines

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or Call us today at

6786754077

Policies

Safety is our number one concern! JamRock Bounce Inflatables and Party Rentals reserve the right to refuse setup and proceed with early removal at any event that has the potential to cause damage to its equipment and/or event attendees.

Deposits and Payments

For all rental orders a 50% deposit is required to secure your reservation. For all rentals requesting residential location set-up of equipment, payment in full for each rental is due prior to the event date. For commercial location rentals, full payment is required prior to equipment set-up. For your convenience, we accept MasterCard, Visa, Discover, American Express and Cash. We do not accept personal checks.

Cancellations

24 Hour Risk-Free Cancellation:

As part of our customer commitment, we offer a 24-hour risk-free cancellation policy which means that after you've placed your order, you have up to 24 hours to cancel for any reason and receive a full refund. No fees. No questions. 100% of the payment refunded back to the original payment method.

Cancellation requests must be made by 11:59 p.m. the day after the order is placed. This means that if an order is placed on Monday, you have until 11:59 p.m. on Tuesday to cancel the order. Requests must be made over the phone to (678)-675-4077 or via email to info@jamrock-bounce.com.

**24 Hour Risk-Free Cancellation Policy is only available for orders placed online.**

Standard Cancellation Policy

Cancellations made more than five (5) days before the start of the rental period will result in a full refund of payments made in the same manner as payment was received.

Cancellations processed within five (5) days of the rental period for any reason will result in the issuance of a "rain check" or customer credit equal to the deposit required to book the event. If payments have been received that are higher than the deposit required to book the event, the excess will be refunded back to the original payment method.

Cancellations requested the day before or on the day of the event will result in forfeiture of deposit and any payments submitted to reserve the equipment. This is due to the cost associated with preparation for your event and the lack of sufficient time to get item rebooked.

We also reserve the right to enforce a cancellation upon our sole discretion.

Credit Card Security Policy

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all your personal information, including credit card number, name, and address, so that it cannot be read over the Internet.

Liability/Insurance/Safety

JamRock Bounce is insured for our joint protection. Please feel free to ask for a copy of our Certificate of Insurance if required by your Institution's policies.

During the online reservation process, a signature from an adult with valid state-issued identification will be required on our Equipment Rental Agreement, Release & Assumption of Risk acknowledging and agreeing to our policies. In addition, the responsible adult will also be asked to review the safety rules and frequently asked questions portion of the website. In certain instances, an additional Waiver of Liability may be required for event participants. Please read and review agreement before signing. JamRock Bounce is not responsible for any damage caused by the reasonable requirements for proper set-up and removal of rides and equipment. Renters are recommended to identify and communicate potential complications associated with the delivery, set-up and securing of rides and equipment including underground utilities and irrigation systems.

Inclement Weather

For the safety of equipment and personnel, JamRock Bounce may not setup equipment due to weather or site conditions that jeopardize the safe operation of the rides and/or equipment. If possible, JamRock Bounce recommends that you reserve a suitable alternate indoor location for your event such as a church, gym or community center. Post setup of any equipment, no refunds/rain checks will be issued solely due to environmental and/or weather conditions.

Taxes

In accordance with state/local laws, we charge sales tax on all rentals. If your organization is recognized as a tax-exempt organization by the State of Georgia, JamRock Bounce must receive a copy of your tax exemption certificate forty-eight (48) hours prior to your event or we must collect sales tax in accordance with state/local laws. In the State of Georgia, IRS certified not for profit entities are not automatically exempted from State Sales Tax.

Privacy Policy

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.